Not every Mining program will report the green ( Reported Hashrate ) This is miner program specific and not related to the pool. In no way does this effect your earnings or how we calculate your speed. We calculate your speed by the amount of work you submit.
Example :
Reporting it’s hashrate
Not reporting it’s hashrate
For more information on why your miner is not reporting it's hashrate. Please reach out to either the miner specific forum, or in the mining forums for your coin.
ETH mining forum:
https://forum.ethereum.org/categories/mining